“ I believe in lifelong learning and kola is an great any more learn as recommend all my friends “
Transform your healthcare contact center with Omni’s powerful Workflow Intelligence. Consolidate patient interactions, integrate with your EHR, and reduce administrative friction, all from a single secure platform.
Don't settle for disconnected systems. We integrate voice, data, and analytics into one seamless workflow.
Leverage advanced automation to interpret patient needs before an agent answers. Swiftly identify negative emotions and proactively address concerns to improve patient satisfaction.
Stop transferring patients. Use customizable routing with keyword detection to efficient connect patients to the appropriate clinical staff or scheduling team member, first time, every time.
Gain valuable insights into agent performance and operational efficiency. Track real time KPIs like response time and abandonment rates to make data driven staffing decisions.
Ensure data security and compliance for modern healthcare. We protect patient data with full HIPAA compliance, strong AES 256 encryption, and flexible data retention policies.
Ideal for representatives and schedulers. Includes omnichannel communication, MS Teams integration, and essential patient engagement tools.
For team leads and office managers. Adds real time wallboards, live call monitoring, and advanced performance reporting.
Designed for clinical floor staff. Integrates unified communications directly with your record keeping systems for seamless project management.
Advanced routing for Nurse Triage and on call providers. Features "Hold My Place in Queue" and estimated wait time announcements
“ I believe in lifelong learning and kola is an great any more learn as recommend all my friends “
“ I believe in lifelong learning and kola is an great any more learn as recommend all my friends “
“ I believe in lifelong learning and kola is an great any more learn as recommend all my friends “
“ I believe in lifelong learning and kola is an great any more learn as recommend all my friends “
“ I believe in lifelong learning and kola is an great any more learn as recommend all my friends “
Stop charting at the dinner table. Our partners report a 70% reduction in documentation time, allowing physicians to see more patients while actually getting home earlier. We turn the EHR from a burden into a background utility.
(888)-559-8909
omni@kloud7.com
Common inquiries regarding accuracy, data privacy, and integration for Omni health care technology leaders.
No. Privacy is paramount. The audio is processed in real time to generate text and is immediately discarded after processing. We do not permanently store patient audio files, ensuring full HIPAA compliance.
Our model is trained on millions of clinical conversations across diverse demographics. It maintains >99% accuracy regardless of the provider’s accent, the patient’s speed of speech, or background clinic noise.
Yes. We support deep integration with major platforms including Epic, Cerner, Allscripts, and Athena Health. For smaller EHRs, we offer a "smart overlay" that works universally on any desktop.
Absolutely. The Omni AI runs seamlessly in the background of Zoom, Microsoft Teams, or Doxy.me sessions, capturing the audio from your system output just as effectively as an in-person visit.
No. This is ambient intelligence, not 1990s dictation software. You speak naturally to the patient. The AI understands context to insert punctuation, headers, and formatting automatically.
Omni by Kloud7 helps health systems stabilize patient access, close mid office gaps, and prevent revenue loss before it reaches billing. Built for patient access leaders, operations teams, and healthcare executives managing complexity at scale.
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