Chosen by leading healthcare teams
Omni runs the full prior authorization workflow inside your systems. A dedicated team intakes requests, confirms payer requirements, assembles the clinical documentation, submits and tracks every case, and appeals denials with peer to peer support.
First Pass Submission Accuracy
<24 Hrs
Submission Turnaround Time
Per Completed Authorization
Prior authorization sits between the front desk and the claim. When requirements are missed or documentation is thin, the denial lands later in billing. Omni handles authorizations with the same team that runs your patient access and revenue cycle, so the front, middle, and back office work as one.
Every authorization request is received and reviewed for the procedure, patient, and payer details, so nothing starts with a gap.
Coverage is verified and each payer's specific authorization requirements are identified up front, so the request meets the rules before it goes out.
Supporting clinical records are gathered and reviewed to confirm medical necessity, so the submission is complete the first time.
Authorizations are submitted and monitored continuously, with follow up on every pending case, so nothing stalls in a payer queue.
Decisions are recorded, and denials are appealed with additional documentation and peer to peer support, so approvals are not lost to a first "no."
We analyze your current administrative bottlenecks and map our support directly to your practice’s Standard Operating Procedures (SOPs).
We deploy a dedicated, vetted team that logs securely into your existing EHR via least-privilege access, eliminating the need for costly software overhauls.
Our team begins handling calls, scheduling, and patient access tasks. You gain immediate visibility into performance through our Omni Workflow Intelligence reporting from day one.
Before a single call is answered, the team learns your scheduling rules, call-handling expectations, and EHR setup, so the support is built around how your front office already works.
Your staff train ours using a train-the-trainer approach, and the team is granted secure access to your live systems. There is no separate platform and no data migration. The team works where your own staff work.
The team goes live handling calls, scheduling, and access tasks in your workflow, with performance visible through Omni Workflow Intelligence from the first day. Most engagements are running in about three weeks.
High volumes, complex requirements, and inconsistent payer policies make prior authorization a major burden for healthcare organizations. The numbers show why many providers are struggling, and why a dedicated partner makes a difference.
Prior Authorizations Per Physician Per Week
Of Staff Time Spent On Prior Authorizations Per Week
Of Physicians Report Prior Authorization Causes Care Delays
Of Physicians Report Prior Authorization Has Led To Serious Adverse Event
When authorizations are worked right, care moves and revenue follows.
Requirements and documentation are ready up front, so approvals come back faster and treatment is not left waiting.
Authorizations go out complete and correct, so fewer claims are denied later for a missing approval.
Denied requests are appealed with the right records and peer to peer support, instead of being written off.
The intake, follow up, and appeals move to Omni, so your staff stop living in payer portals.
Book 30 minutes. We will review your authorization volume, denials, and turnaround, and map what Omni can take on.
You see authorization volume, turnaround time, approval and denial rates, and appeal outcomes, reported on a regular cadence.
Omni handles authorizations across the services your practice performs, from imaging and procedures to specialty medications, each managed according to the specific payer’s requirements.
Omni works inside your EHR and payer portals the same way your staff does, under credentials and permissions you control.
Denials are appealed with additional clinical documentation. When the payer requires it, Omni also coordinates a peer to peer review with your provider. Most appealed denials are overturned, so winnable approvals aren’t lost.
They connect but are different. Prior authorization happens before care, to secure approval. Revenue cycle work happens after, to get the claim paid. The same Omni team can handle both, so an authorization gap does not become a denial in billing later.
No. Omni handles the payer communication from intake through appeal, and loops in your provider only when a peer to peer review is needed.
Book a time or call us. Either way, you reach a real person.
