Keep revenue moving
Our team works directly within your billing systems and A/R queues to follow up on outstanding claims, resolve payer issues, and move balances toward resolution, helping reduce aging and keep cash flow moving.
001 /003
Chosen by leading healthcare teams
Clean claim Rate
<35
Days in A/R
Collection Rate
Nearly half of denials trace to the front end, in registration and eligibility. Omni fixes them at the source with the same team that runs your patient access, so recovery and prevention work as one.
The team analyzes your accounts receivable and aging, finds the denial patterns, and prioritizes the high value unpaid claims first, so you recover the biggest dollars soonest.
Coding errors, modifier issues, and diagnosis mismatches are corrected before resubmission, so claims go back clean and get paid on the first pass.
The team works payers through portals and phone and stays on every pending claim until it resolves. No claim sits and ages quietly.
Every denial is traced to its root cause, the payer issue is addressed, and the claim is resubmitted or escalated, so reimbursement is recovered and the same denial does not recur.
Payments are posted promptly, and clear reporting shows collections, denials, and trends. You see where revenue moves and where it stalls.
We analyze your current administrative bottlenecks and map our support directly to your practice’s Standard Operating Procedures (SOPs).
We deploy a dedicated, vetted team that logs securely into your existing EHR via least-privilege access, eliminating the need for costly software overhauls.
Our team begins handling calls, scheduling, and patient access tasks. You gain immediate visibility into performance through our Omni Workflow Intelligence reporting from day one.
Before a single call is answered, the team learns your scheduling rules, call-handling expectations, and EHR setup, so the support is built around how your front office already works.
Your staff train ours using a train-the-trainer approach, and the team is granted secure access to your live systems. There is no separate platform and no data migration. The team works where your own staff work.
The team goes live handling calls, scheduling, and access tasks in your workflow, with performance visible through Omni Workflow Intelligence from the first day. Most engagements are running in about three weeks.
Average Claim Denial Rate
Denied Claims Are Recoverable
Denials Are Never Worked
Of Patient Net Revenue is Lost to Unresolve Denials
The revenue cycle is where earned care becomes collected revenue. When it runs clean, margin and cash flow follow.
Claims go out clean and denials get worked quickly, so days in A/R come down and cash arrives sooner.
Underpayments and aging claims are pursued to resolution, so earned revenue is collected, not written off.
Root causes are fixed at the source, so the same denial does not come back next month.
Clear reporting on collections, denials, and trends shows finance exactly where revenue moves and where it stalls.
Book 30 minutes. We will review your denials, aging, and collections, and map what Omni can recover and prevent.
All of them, prioritized by value and recoverability. Each denial is traced to a root cause, resubmitted or appealed, and fed back to prevent the same denial from recurring.
You see the KPIs finance uses: clean claim rate, days in A/R, denial rate, net collection rate, and first pass resolution. Reporting is shared on a regular cadence.
The first audit surfaces high value unpaid claims and denial patterns early, so recovery starts on the aging you already have, while prevention builds over the following cycles.
Revenue cycle management (RCM) is the process by which a healthcare organization tracks a patient’s account from scheduling and registration through coding, claim submission, payment, and final balance. Done well, it minimizes denials, lowers days in A/R, and increases collections.
Corrections and scrubbing follow current ICD-10, CPT, and HCPCS rules, and patient information is handled inside your systems under your access controls and privacy protocols.
Software submits claims. Omni works them. A dedicated team audits your A/R, corrects and scrubs claims, follows up with payers, and manages the medical billing and denials inside the systems you already run.
Patient access and prior authorization are the front end where many denials start. Omni covers them too, and the same team can connect the front and back of the cycle. (Links: Patient Access Support, Pre-Authorization)
Book a time or call us. Either way, you reach a real person.