Calls Per FTE Per Month
Dedicated Hours Per Week
Lower Staffing Costs
Dedicated FTE staffing is the model behind our patient access, Revenue Cycle Management and Prior Authorization teams. The same recruiting, training, and management run underneath them all. Build a team for a single function or for your entire operation.
Five steps, managed end to end. You define the role and direct the work. Omni handles everything it takes to build the team and keep it running.
We learn your workflows, systems, and goals, then build a clear profile for the healthcare professional the role actually needs.
We source experienced candidates and filter hard for healthcare skills, systems fluency, and the right fit for your specialty.
Every candidate is assessed through interviews, skill checks, and background verification, so only qualified professionals reach you.
We handle HR, payroll, IT setup, and onboarding, so your team member is trained on your SOPs and ready to work from day one.
We manage performance, provide day to day support, and add capacity as you grow. You scale without another recruiting cycle.
Before a single call is answered, the team learns your scheduling rules, call-handling expectations, and EHR setup, so the support is built around how your front office already works.
Your staff train ours using a train-the-trainer approach, and the team is granted secure access to your live systems. There is no separate platform and no data migration. The team works where your own staff work.
The team goes live handling calls, scheduling, and access tasks in your workflow, with performance visible through Omni Workflow Intelligence from the first day. Most engagements are running in about three weeks.
High turnover, long hiring timelines, and increasing labor costs make it difficult to maintain consistent, high quality support. The numbers show why a staffing partner matters.
Healthcare Staff Turnover rate
Average Time to Fill Position
Healthcare Vacancy rate
Replacement cost
Roles stay filled by people who know your systems, so nothing stalls when someone leaves.
Omni handles recruiting, HR, and onboarding, so your leaders manage the work, not the hiring.
Team members build deep familiarity with your workflows instead of restarting with every new hire.
Add trained capacity the moment volume rises, without spinning up another recruiting and training cycle.
A team that stays and knows your operation changes how the work gets done, and how much your managers carry.
Roles stay filled by people who know your systems, so work does not stall when someone leaves.
Omni handles recruiting, HR, and onboarding, so your leaders manage the work, not the hiring.
Dedicated team members build deep familiarity with your workflows and keep it, instead of restarting with every new hire.
Add capacity when volume rises, without another recruiting and training cycle.
Book 30 minutes. Tell us the roles you are trying to fill, and we will map the team Omni can build and run for you.
Yes. Team members work from secure, access controlled facilities on protected IT
infrastructure, and patient information is handled in accordance with your privacy and security
protocols.
Healthcare operations roles across the front and back office, including patient access, scheduling, referrals, revenue cycle, and administrative support. If it runs on your systems and does not require on site presence, we can build for it.
Book a time or call us. Either way, you reach a real person.
